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Training and Q&A Session Simultaneously Serving Employee Development, Customer Demands, and Product R&D

Training and Q&A Session Simultaneously Serving Employee Development, Customer Demands, and Product R&D

2024-05-13 00:08

Currently, the global energy storage market is experiencing robust growth. It is projected that by 2024, the global energy storage capacity will reach 71GW/167 GWh, with a year-on-year increase of 36%/43% (data source: TrendForce). On January 25, 2024, the National Energy Administration of China announced at a press conference that as of the end of 2023, the total installed capacity of new energy storage projects nationwide had reached 31.39 million kW/66.87 million kWh, with an average energy storage duration of 2.1 hours. In 2023, the newly installed capacity was approximately 22.6 million kilowatts/48.7 million kilowatt-hours, representing a growth of over 260% compared to the end of 2022.

The market outlook is highly optimistic, and Vilion is experiencing rapid growth in both domestic and international business as well as customer numbers. Vilion has always prioritized customer-centric principles, placing significant emphasis on the accuracy, scientificity and value of information conveyed to customers through sales channels. As a result, organized by the Solutions Center, Vilion regularly conducts training sessions and technical Q&A sessions for sales personnel on both existing and new products. This initiative aims to equip them with a more professional demeanor and confident attitude, enabling them to deliver high-quality services to customers.

On May 9, 2024, at the production base in Shenzhen, Andy, the Product and Solution Director at Vilion, and Ian, the Deputy Director of the Platform and Component Technology R&D, led the pre-sales engineering team to introduce to colleagues from overseas and domestic marketing centers the company's latest EnerArk 2.1 integrated outdoor battery energy storage cabinet. Building upon EnerArk 2.0, EnerArk 2.1 has undergone further performance and technical optimizations, positioning the EnerArk series of energy storage products for greater competitiveness in the global energy storage market. Let us eagerly anticipate the release of the new EnerArk 2.1 in the second half of the year.

On the same day, a technical Q&A session was also held, where marketing engineers from both domestic and overseas centers discussed in detail the technical issues encountered when dealing with customers. Lee, the Solutions Center Manager, primarily addressed these questions. The meeting also discussed post-sales issues encountered during project execution, with the aim of leveraging past project experiences to prevent similar issues in future deliveries. Following the meeting, the Solutions Center summarized and submitted the identified problems to the Product Development Center. This collaborative effort among the Marketing Center, Solutions Center, and Product Development Center forms a closely interconnected "Iron Triangle" centered around the customer, collectively driving product updates and enhancements to increase market competitiveness and deliver high-quality products to global customers.

Since its establishment, Vilion has been focusing on the C&I battery energy storage sector. Its core technical team has 16 years+ of experience in the research, development, and application of energy storage products and technologies. It has successfully developed and delivered over 2GWh of energy storage projects both domestically and internationally, with a 0 accident, covering all the energy storage applications. In the future, Vilion will continue to strive to become the most trusted expert in C&I battery energy storage, working together with partners in the new energy industry to promote the global energy transformation and sustainable development.

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